FAQ’s

how much do you require for the retainer (deposit)

We require a $100 retainer fee to reserve a photo booth and the remaining balance is due 14 days before your event date. This retainer is non-refundable due to the nature of our business (first come, first serve). Once you book a booth, we begin turning other clients away should we book up. It has happened and will continue to happen because of the high demand.

When should I book the booth?

We recommend reserving a booth as soon as you know you would like one for your event! At times, we can not accommodate last-minute requests, especially during peak season, which is why we recommend as soon as possible!

when should we confirm the final details with you?

As soon as you’d like. We automatically reach out to you via e-mail about 2-3 weeks before your event date to confirm final details. At this time we will have you confirm all of the information we have plus have you choose your photo template design and a backdrop choice should you have those in your package.

how do I reserve the booth?

That’s easy! Start by clicking our booking link: bookings.thedigitalbooth.com and fill out our event questionnaire. You will be able to select which booth you’d like along with all the details we need to know to get you set up for your event. You will then receive a customizable event quote which allows you to reserve your event all online! If you have additional questions about booking please contact us.

I would like physical props, do you offer these?

Due to frequent damage done to props and for sanitation reasons, we do not offer physical props. Some packages do include Digital Props that detect your face in the photo and appear on the photo. If you would like physical props or handheld signs, you are welcome to provide them for your rental. Stores like Party City and Amazon offer inexpensive prop packages.